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Quick answers about buying numbers, receiving codes, refunds, and how long activations stay open.

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If you don’t receive a code on your number, there could be multiple reasons, such as network issues or the sending service’s delay. In this case, you can cancel the activation and retry with a new number; the funds will be automatically refunded to your balance. Using a VPN or proxy from the country of the number might help improve delivery success.
How long are the numbers available for me?
When you purchase a number, it is available for one-time use, and you own it for 15 minutes. During this period, enter the number into the desired service. HidSim will monitor for the incoming code and display it in the activations tab inside our app. Once the code is received, the number is no longer active.
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