HidSim Help Center
How do I contact support, and what should I include?
When you are signed in, open a ticket from Create ticket. Replies appear on your Support Tickets page, and when support answers you also get a notice on your Notifications page that links to
Share exact answers
Each answer has a dedicated URL that opens with the right question expanded.
Fast SMS delivery
Codes appear in your web or app activation screen as soon as they arrive.
Clear refunds
Cancel an activation when no code arrives and the balance returns automatically.
Privacy first
Use temporary numbers instead of exposing your personal phone number.
Frequently asked questions
21 answers available
When you are signed in, open a ticket from Create ticket. Replies appear on your Support Tickets page, and when support answers you also get a notice on your Notifications page that links to the ticket. Without an account, message @HidSimSupport on Telegram or email [email protected]. The ticket form says which languages it accepts. To get a useful answer in one reply, include:
- for a number: the service, the country, the number you bought and the time you tried;
- for a payment: the amount, the date, the payment method and the transaction ID or reference;
- for your account: its email address, or the user ID shown on your Profile page.
Başka sorunuz var mı?
Send our support team a ticket and we will help you with your activation, payment, or delivery question. Create a support ticket