Cuba

You can top up your balance using cryptocurrency or Visa cards. Additionally, you can install our app from the App Store or Google Play and purchase coin packages directly within the app. Once topped up, select the service and country you want, then purchase virtual numbers with your coins.

If you don’t receive a code on your number, there could be multiple reasons, such as network issues or the sending service’s delay. In this case, you can cancel the activation and retry with a new number; the funds will be automatically refunded to your balance. Using a VPN or proxy from the country of the number might help improve delivery success.

When you purchase a number, it is available for one-time use, and you own it for 15 minutes. During this period, enter the number into the desired service. HidSim will monitor for the incoming code and display it in the activations tab inside our app. Once the code is received, the number is no longer active.

Your number may be blocked due to usage patterns, IP address issues, or being flagged as robotic. To avoid this, use a realistic name and profile picture, engage in genuine conversations, avoid acquiring numbers too quickly, and consider using a VPN that matches the service’s country.

For your first login in Telegram, avoid using laptops or tablets. Use a mobile phone to create your account initially. After your first Sign-up is completed, you can move your account to any other devices you prefer.

No, it is not possible to receive a code for the same number more than once. Each virtual number is for one-time use only, and after receiving the code, it becomes inactive.

If you have tried several times and no SMS verification code arrives, cancel the current activation so your balance can be refunded, then try a new number for the same service and country. Delivery can be affected by the sending service, regional routing, carrier/provider restrictions, or temporary network delays. If the problem continues, create a support ticket and include the service name, country, provider or region, activation ID, and the approximate time you tried so our team can check the issue.