HidSim Help Center
What happens if I don't receive Code?
If you don’t receive a code on your number, there could be multiple reasons, such as network issues or the sending service’s delay. In this case, you can cancel the activation and retry with
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Codes appear in your web or app activation screen as soon as they arrive.
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Cancel an activation when no code arrives and the balance returns automatically.
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Use temporary numbers instead of exposing your personal phone number.
Frequently asked questions
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If you don’t receive a code on your number, there could be multiple reasons, such as network issues or the sending service’s delay. In this case, you can cancel the activation and retry with a new number; the funds will be automatically refunded to your balance. Using a VPN or proxy from the country of the number might help improve delivery success.
Do you have any other questions?
Send our support team a ticket and we will help you with your activation, payment, or delivery question. Create a support ticket