HidSim Help Center
What should I do if SMS codes are not arriving in my region or provider?
If you have tried several times and no SMS verification code arrives, press Refund on the number's card once it unlocks (5 minutes after you buy the number), or let it expire and it is refun
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Cancel an activation when no code arrives and the balance returns automatically.
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Frequently asked questions
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If you have tried several times and no SMS verification code arrives, press Refund on the number's card once it unlocks (5 minutes after you buy the number), or let it expire and it is refunded automatically, then try a new number; if codes still do not arrive, choose another country. Delivery can be affected by the sending service, regional routing, carrier/provider restrictions, or temporary network delays. If the problem continues, create a support ticket and include the service name, the country, the number you bought and the approximate time you tried so our team can check the issue.
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Send our support team a ticket and we will help you with your activation, payment, or delivery question. Create a support ticket